Privacy Policy

Effective Date: 25 May 2025

Contact Email: support@cleanmypdf.com

1. Introduction

CleanMyPDF.com is committed to protecting your privacy. This policy outlines what data we collect, how we use it, and your rights in accordance with GDPR, CCPA, and other applicable privacy laws.

2. What We Collect

We only collect the minimum necessary data:

  • Your email address (when you sign up or purchase)
  • Uploaded PDF files (temporarily stored for processing)
  • Payment and billing data (securely handled by Stripe)
  • Basic usage data (e.g. number of documents processed)

3. How We Use Your Data

Your information is used solely to:

  • Provide and improve our PDF processing service
  • Manage access to premium features
  • Process payments via Stripe
  • Send confirmation or transactional emails (if applicable)
  • Monitor anonymised usage for analytics and troubleshooting

4. File Handling & Security

Your uploaded files are:

  • Stored temporarily for processing
  • Automatically deleted shortly after processing is complete
  • Never reviewed, shared, or used for training

We use industry-standard security practices and HTTPS encryption.

5. Third-Party Services

We may share your data with the following providers to operate our service:

  • Stripe – payment processing (GDPR & PCI-compliant)
  • Replit – hosting and infrastructure (based in the USA)
  • SendGrid or similar – transactional email (if used)

We do not sell or share your personal information for advertising.

6. Your Rights

You have the right to:

  • Request access to the data we hold about you
  • Ask us to delete your account and associated data
  • Withdraw consent or object to processing

To exercise any of these rights, email us at support@cleanmypdf.com. We will respond within 30 days.

7. Age Limit

CleanMyPDF.com is not intended for individuals under the age of 16. By using this service, you confirm that you are 16 or older.

8. Cookies & Tracking

We use only essential cookies required to run the site. If we introduce analytics or tracking cookies in the future, you will be asked to provide explicit consent via a cookie banner.

9. Updates to This Policy

We may update this policy from time to time. All changes will be posted on this page with an updated effective date.